They lie on their website as to when your items will ship and when you receive them. I paid extra to receive them quicker. I placed the order on December 1st and here it is the 20th and still no package. I will NEVER order from them again. The quality will probably be crap. Total Scam. All of the 5 star reviews are obviously foreign and not accurate.
Dear Customer,
We are the legit online shopping store, you can trust us. Fairyseason has been in this field more than 10 years. Our goal is to provide products with competitive price and good quality. We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at service@fairyseason.com with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team