Deborah D.

I have worn the same size shoes for years. I ordered them in my size and they were too small. When I tried to return them online I couldn't get the order to come up and was directed to call. When I called the person told me that I should have only used the first part of the order number (no directions stating that). I couldn't exchange the shoes because it took too long, and I have to pay for another pair +5.95 for shipping and they would refund the purchase price for the first pair, not the tax and shipping. I'll find them somewhere else. If you order shoes, get at least a half size larger... better yet buy them somewhere else.