I've placed a total of four separate orders from the foam factory over the past few years and have never been disappointed. In one case I needed the foam for a replacement bed in our RV and needed it in a rush. I called them and the gal I spoke with did a great job of communicating it to the warehouse that we needed a quick turn around. It actually arrived earlier than she promised. I am very happy with them and will continue to order from them in the future. Deb Santa Cruz Ca.