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Deborah C.

Contributor Level

Total Points
85

1 Review by Deborah

  • BeachCamera

2/17/21
Verified purchase

I ordered a Sunny Tredmill sft4400 off of Amazon, beach camera is a third party seller. Item arrived crushed and plastic parts badly damaged. Box is in terrible condition and item can't be packaged back into it. Styrofoam packing is in pieces contacted beach camera and they said to ship it back. How? Box is damaged! I asked for replacement parts and they said they can't replace parts. Now I have to buy parts from manufacturer! Beach camera offered no refund or payment for parts broken in transit. They can file a claim with FedEx and get refunded. But customers are left with damaged goods. Stay away from this company.

Tip for consumers:
Don’t buy from third party sellers who are unwilling to send products and ensure that they arrive without damage. Damaged goods

Products used:
Sunny sft4400. Tredmill.

Service
Value
Shipping
Quality
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beach camera c. – BeachCamera Rep

Hello,

Thank you for your feedback and it is unfortunate to hear about your delivery experience and on the conditions, you received your order. We truly try our best to provide our customers with not only a great experience when shopping with us but also a smooth delivery process when an order is placed. We hope to be able to provide you with a much greater experience on your future purchases.

Deborah Has Earned 5 Votes

Deborah C.'s review of BeachCamera earned 5 Very Helpful votes

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