- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I have been using edgepark medical supply company for several years. You order your medical supplies and they file the insurance company, etc. If it sounds too good to be true, it is. The mark up for the supplies are astronomical. After about a year i was having difficulties getting my orders and was going to find a new company. Then i read several articles that they were losing business and they stepped up their game and it seemed better, it didnt last. Since you can only order when you get down to a few days worth.or else your copay is ridiculous. Admittedly i have a stoma and im sitting here with no supplies and no its not pretty. A local company tried to help but my situation is complex. Last friday i talked to edgepark 3 times and a different story each time, i think two of those people were lying? I was told i would have my package saturday, its monday and i got their email that my package shipped, today, not friday. Oh and the reason my order was held up for 12 days, because (not sure which story is correct) the doctor wouldnt approve the leg bags or the insurance company wouldnt approve them. If i wanted them my price would be 234.00 for 6 of them, they cost about 8.00 0nline. Or heres an idea ship everything else until we can sort it out. PLEASE FIND ANOTHER VENDOR.
Ordered a wheelchair tire and talked to rep that it had to be overnighted. She called their drop shipper and they said they could. When i got email the next day and entered the tracking number it wont be delivered for another 3 days. Called the company the apologized and said they would refund those fees and i said i know you will. But i have 3 shifts to work including monday. Do you u derstand the strain this has on the users hands and back. Can i talk to a manager she apolovized and told me to have a nice day? There is no way to get a hold. Of. Corporate. Will absolutely never do business with them again. They are acting like parts brokers and have drop shippers that dont seem to know what they are doing. BAD BUSINESS PRACTICES DO NOT USE THEM
Deborah hasn’t received any thanks yous.
Deborah isn’t following anybody yet.
Empty.
Hello Deborah- I'm here to apologize. While it does not get the tire to you overnight, I understand and take responsibility. I will push you feedback to the management team. Again, you have my sincere apologies. Please email me directly for any follow-up. darren@1800wheelchair.com