Bought a new computer it would not operate from the word go. I ring Dell warranty service. Dell sends me a confirmation email to confirm Tech service will come and fix computer in my home. Small print on email says that Dell will be using REFURBISHED PARTS and if need be will replace MY NEW DESKTOP COMPUTER with a REFURBISHED COMPUTER if they cannot fix it. Paypal for a refund thanks, then they lie and carry on. Very upsetting and not to mention disappointing... so looking forward to my new computer... and cost about $3K