Debora B.

I bought a 56" Possini Vengeance #8482; LED Chrome Ceiling Fan and Handy Ceiling Fan Installation. The delivery was fine. The installation never happened. On November 1st.the professional left me waiting for hours. When I called they said they could not find out why the professional wasnt in my house. They reschedule for November 2nd. The professional did not showed up again. No follow up, no notices, nothing! When I called (several times) they did not know what to say and offer to reschedule again. I cancel the professional installation and requested the money back for the installation ($150). They asked for 5-7 business day. When I called again on 11/13 they told me that they never processed the refund (could not explain why either). The person on the phone processed my refund and asked me for 5-7 business day. Today 8 days later still no refund. No calls, no follow up, no feedback, no one answers the emails. Completely disrespect