I have been a shppper of GAP specifically for my kids for a long time- all their life- my oldest is 9. Every issue I have had they are quick to fix it but today they went above and beyond, and I didn't complain or ask they offered. My order was not shipped to the right address, and they refunded my entire order, as well as, sent me 3 of the items which remained in stock for free ( which included my daughters birthday picture dress) and expedited it!
They have corrected mistakes before and never given me hassle and have always taken care of me: but this time they truly put did themselves.
This makes me want to keep shopping at GAP! Also I looked to see if they were an American company, becuse I'm like there's no way this isn't American and the founders are American! :)