I bought a phone from this place in October. At the end of November it quit working. I emailed, as per their contact page and voice mail. I would get a response every 2 to 3 days. I was told to send the phone back to their warehouse for replacement with the pre-paid label they would be sending. They never sent it. I sent the phone back on my dime and saw that it was signed for. It's now 3 weeks later and no-one is responding to my emails. I finally got an email today saying they had a new help desk and to enter my information in there for faster resolution.
Seriously, take your money and throw it out the window. It'll be the same as dealing with these folks.