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Debbra M.

Contributor Level

Total Points
80

1 Review by Debbra

  • Vital Records Online

5/29/21

They intercepted my information with vitalchek and made a bogus charge 48. Out of my account can't get in touch with them no phone

Tip for consumers:
Be very careful

Service
Value
Shipping
Returns
Quality
Thumbnail of user keryf1
Kery F. – Vital Records Online Rep

Dear customer,
Thank you for taking the time to provide us with your feedback. Here, transparency and reliability are paramount to the overall customer experience.
There are several companies with similar names to ours. They charge different fees but do not offer the same level of customer support.
We don't have any plan with the value of 48.
You may have ordered somewhere else. Do you have an email address or an order number? Also, can you please send over the phone number that was listed on your application?
Customer satisfaction is our top priority, and we are responding to every request made. Our services have a satisfaction guarantee, and refund without any questions for all unused applications.

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