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Debbie S.

Contributor Level

Total Points
88

1 Review by Debbie

  • Realtor.com

10/20/18

NEW AGENTS - Don't be misled into thinking paying for leads from this corrupt organization will grow your business. They have unscrupulous practices, auto-renewing a contract that you don't even know you have agreed to, and on top of that AUTO-RENEWING at almost double the cost of your present lead contract! I asked for a refund or at least a credit since I was told by one of the sales persons that my 6 month contract would end at the terms completion that it was not set up to auto-renew. Then I received an email asking for me to verify my contract. I thought by doing nothing that my contract would terminate since the sales person told me that. Now the manager of account services say I was supposed to opt out in order to avoid continuing the contract at a higher price. I ignored the email (opened and closed it) thinking I had to do nothing in order to have my contract end as I had been advised. Most of their leads' are not valid leads. Leads. For example, here are examples of some "leads" I received: a Realtor asking a question about a property that was not my listing; someone asking about renting on the lead request page; a person who was only interested in buying a boat in the boathouse of the listing they inquired about! All of these comments were written in the comments on the lead generation sheet. I was told that all the leads would be guaranteed to be more legitimate when compared to Zillow. This was not my experience, unfortunately, after spending about $4000.

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Debbie S.'s review of Realtor.com earned 7 Very Helpful votes

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