We had an issue with 2 of the 32 chairs we had ordered. Instead of going through the lengthy process of getting the broken ones repackaged & returned and waiting for replacements they have said they will simply just send us 2 new chairs.
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I purchased a Steelcase office chair from Madison Seating. Their site has an extensive selection,...
I love this chair - it's extremely comfortable and the price for an open box refurbished chair...