Twice I have taken a 3-10 time slot as that was all that was available. Both times it showed the order shipped and ready to go at like 12pm. Then their map app showed the truck 5 minutes away from my house around 5 pm. Did they make the delivery? Nope. They went an hour away from my house for the next delivery, then took another hour making deliveries out that way, then came an hour backwards to my house making my delivery at almost 9pm. Then they couldn't deliver to inside my house saying the stair was too slippery. I am in a wheelchair and handicapped and I had someone put rocksalt down at 5pm when I saw them 5 minutes from my house. Who expected them almost 4 hours later! WHAT! NEVER AGAIN.