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Booked a trip to Italy in October 2019. Purchased travel insurance. Coronavirus unexpectedly hit the world... Delta cancelled all flights to Italy... several calls to smartfares and they are not helpful nor empathetic to what many are facing. I didn't purchase tickets to cancel but rather enjoy an extraordinary anniversary with my husband and brother and sister in law. They need to do the right thing. Anywhere else if you don't get the product or service, you are refunded. The airlines will surely be bailed out if necessary! Never again!
Debbie L.'s review of SmartFares earned 8 Very Helpful votes
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