debbie k.

After months of dealing with them and sending the same documents over and over, we were set to close. We were supposed to close the following week. They did not give us a date. I called Matt and he said he would check on it. He thought maybe they needed something else. Never heard from him again. Next thing I know is that the person from their credit dept. left. So the whole process started over. I sent them everything again and again and again. I would get a you are good, all caught up. In a few days they would request the same exact documents. I kept giving them the same information, because I had to pay them $500 upfront, very stupid on my part. As time went on I realized they were not going to give us a loan and I gave up and lost our money. I have since then got a loan with a reputable bank.