I have never booked with or even heard of this site before, but after booking a hotel through another site, this site popped up and was $10 cheaper. So, okay, I cancelled the original and booked through Agoda. Luckily I had no issues like other people, but when I got my visa bill a month later, they charged a "foreign transaction fee" of almost $5, so now the savings was only $5 total. Never anywhere on their site did it indicate this was a foreign website (like paying in dollars or euros). Customer beware.