Debbie D.’s Reviews of WeddingWire & more

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Wedding Planning

7/26/16

Do not trust Wedding Wire reviews. They remove valid, even proven, negative reviews only to retain positive reviews of identified vendors who may be paying to be visible there. Buyer beware. I provided requested documentation substantiating the review. The review was made available for a a few months. I then got another notice again asking for supporting documentation and the review was removed. I again sent the required documentation.

I provided a good review for the vendor we used after the first vendor didn't keep her word. The site stated that since I provided a review for a separate vendor, I must not have done business with the first vendor for whom I gave the negative review. Beware!

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Lauren S. – WeddingWire Rep Over a year old

Hi Debbie,

Thank you for your comments. I was able to chat with our Dispute Team and it appears that your review has been reinstated for the vendor you provided appropriate documentation for. Your second review in question is still being verified. When you have a moment, please send us the documentation we have requested for your second review and we would be happy to look into this further!

Please keep in mind, WeddingWire never simply removes negative reviews. The more reviews on our site, the more information there is for engaged couples to make decisions about vendors to hire for their own weddings! However, once a review is disputed, it becomes the Dispute Team's responsibility to determine whether or not that review in question does or does not violate our Terms of Use. If you have any further questions or concerns regarding your reviews or the dispute process, please email us directly at support@weddingwire.com. We look forward to receiving the documentation needed to reinstate your review!

-Lauren