Debbie D.

We purchased two bicycles and had them sent to our son and daughter-in-law as Christmas gifts. We ordered very close to Christmas and they still were able to make it there for the holiday in plenty of time. Our kids loved the bikes and reported to us that they were easy to assemble, well made, sturdy and fun to ride. There was a small issue with a tube from one of the tires. We emailed the company and Larry immediately responded, promising to send a replacement tube - which he did that very day. Larry followed up again and offered his help at any time in the future. I can't recall ever having such prompt and complete service. We are very grateful to Larry and will purchase from this extraordinary company in the future, for sure. Thank you, Larry and Bikes Direct. What a great American company!