I ordered 3 items from the catalog and recieved them fairly quickly. I found the purse I ordered to be less than what expected and definatly not worthy of the 60.00 price tag. I returned the purse and found out after the return that I was charged a restocking fee. Between all the charges for returning that item I should have donated and taken the tax deduction, I would have done better. The rest of my order was 2 pairs of boots which I really like and they fit wonderful. However, the Storm boots (by cougar) have not lasted and the sewing is coming apart in several places. Lesson learned, if u want quality winter boots buy local so if you have a problem it's an easy fix. So I guess it's a 1 out of 3 that turned out well.