Ordered copper compression socks on 3/24/17. Credit card sent notification of $29.80 charge that same day. After a month, no delivery or notification that item might have been on backorder. Emailed SuddenSpecials on 4/24/17 asking to cancel order and why I was cancelling. Got a response that same day (4/24/17) and was told they would request a refund for my order. I still haven't received a refund to my credit card and this is after one more email (no response from company this time). Just wanted my order or refunded money. Pretty simple, I'd say.