Deb B.

I have ordered a couple items form them with no problem. On my last order 1 item was missing. They shipped another one to me without any hassle. When i didn't receive that one they shipped 2 more to me with tracking. I have nothing bad to say about them

I made one order from this site for some jewelry. When I saw that the processing time had gone on longer than it should have I messaged customer service who replied within a day saying that the item was out of stock and on back order. It shipped about a week later and arrived within 3 week. I was uncomfortable with the process after learning about the item being out of stock. I will not buy from them again because of that and the fact that there was no reasonably priced shipping option with tracking.

I have had issues with only 2 sellers of the 6 I've used so far. Both of them shipped with a method I didn't chose. In one case the items never came and The dispute process with the user was a challenge. In the other case I ordered and paid for one shipping method but the seller decided to use a different method then asked me for more money. I filed a dispute and got my refund within a few days. Other than that my experience has been good.

Customer reviews are really helpful especially when the reviews are from users in the same country as you are. I tend to only buy items with photo reviews as well so that I can get a better look at the quality. The sellers I have dealt with and the ones i have asked questions before purchasing are very helpful and communicative.

There are definitely scam items on there like items with 0 orders but 3 reviews. It is important to look at the number of orders as well as the reviews.

I also do not buy from stores younger than 1 year.

The best news is that Aliexpress holds the funds for the duration of the buyer protection period (typically 60 Days).

All in all I am happy with the fantastic sellers I found and blacklist the ones who are untrustworth.