This company sent me an electronic acupuncture pen in a zip lock bag. It was intended as a gift so I just wasted money on this. I emailed them twice, I never got a response. I requested a return label so I can return it and they can send me a new one... but I was never contacted by this company! If I can only give a zero (0) rating, I will! They have never tried reaching out to me! I paid $25.99 including shipping for nothing!