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Dean P.

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Experience: Computers & Technology, Entertainment, Art & Design

Member since February 2020

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1 Review by Dean

marketplace orders can be slow to ship and can take up to 8 days to arrive, Newegg has no control over the order, once it is sent to a marketplace seller. Some don't work weekends so you can't communicate at all. If you do purchase from a marketplace seller, make sure you read all the fine print and check their return/cancellation policy. Restock fees may be charged.. I would personally try Amazon first.
Newegg S. – Newegg Rep
Hi Dean,

I'm so sorry to hear about the marketplace issues you're having in regards to your recent order with us. Would you please email our team at wecare@service.newegg.com with more information so we can further look into this for you?

Thank you,
Louis [Newegg Support]

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