It's a week after the memorial that I ordered an arrangement for. They did not receive the arrangement that I ordered. Not only did the family not receive the arrangement, I didn't receive notification or a refund.
When I called the number listed on the site, the person answering was over the top rude, when asked if Customer service was there on site, she told me Nope, good luck, have a nice day, click (all within one breath.) Very disappointed would not use again.