Started a contract with virgin media even though it was only a few years ago they said they couldn't do virgin in the new house . They contacted me to sell me a contract this year and I told them they couldn't do it in my area but they swore they could, done all the checks and set me up, including a mobile contract. Shortly after they contacted me stating they couldn't now do it. FUMING!!! Should have realised they were lying this time just as they had before. I had recieved the mobile at this point and already changed the PAC code, it seemed to work fine at first... until the 14 day cooling off period ended. I can't get any internet signal at either of my places of work. Including hotspots and now I can't get phone signal at home. I use this for my business and have lost a lot as people can't get through 90% of the time and if my family had an emergency I wouldn't know. It's not worth the money and now I'm stuck!