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deanna m.

Contributor Level

Total Points
80

1 Review by deanna

  • AHS American Home Shield

6/13/21

Horrible company, you can't email them for anything, you have to call, you can't cancel your account online, you have to call during business hours, long wait time on the phone, 20-40 min each time. Their venders are horrible for the most part, some are ok but they will try to nickle and dime you every time and you pay $100 every time you need a visit even if you need the visit on the same day for 2 diff toilets, it will be $100 for each toilet (just an example). Right now, I'm scheduled to wait almost 3 weeks from the time I requested service for a garbabe disposal to the time they can come install it and the company they are making me use is rude, so I went to home depot, bought my own and installed it. I'm trying to cancel my AHS account but they make it hard, can't do it on a Sunday, total BS, don't use them unless you want a lot of stress and want to waste money on service fees hoping to get a quality service provider. All of their web reviews are paid for, no google reviews, no real reviews.

Deanna

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