Deanna H.

Very disappointed as we use ROCKAUTO.COM a lot, but will no longer be doing so. This most recent purchase my husband bought a replacement CV for my 2010 Lincoln MKS. Unfortunately he is a very busy guy and it took him a month or two to actually do the replacement on my car and when he did, we were confronted with an unpleasant surprise! Although the box was correct they shipped the part in, the part itself was actually the CV meant for a CHEVY IMPALA. WRONG PART # in the RIGHT BOX. Of course the 30 day return policy is now up... and there is NO ONE in customer service to speak with. I don't even expect to get my money back, maybe just a discount on another purchase would make me happy. But no, there's no one to take care of the customers! Don't buy from here, they are shady!