Deanna C.

I'd give them negative stars if I could. They charged me a pre-order unlock fee for an iphone 8 icloud unlock. They said they could unlock it and charged me a final fee. I paid it. After 3 days of watching some bull$#*! progress tracker, they said it cannot be unlocked and they will not refund the payment, but merely give me a voucher toward a future unlock. I decided to carrier unlock my crappy outdated iphone 5s since they refused to give me my WASTED $67 back, and now they are trying to charge me a total of $87 to unlock an outdated old phone! Customer service is awful. They do NOT even attempt to offer unhappy customers solutions. Their solution was to offer me a "discounted final fee" which was actually more than the damn original fee! DO NOT WASTE YOUR TIME, MONEY AND ENERGY DEALING WITH THIS SHADY COMPANY.