I booked a reservation on Agoda at 7 pm at night when my flight got cancelled. When I got to the hotel, they had no record of the reservation and they were sold out.
The web site said that the reservation had been made. After arguing with the front desk for 20 minutes, I went to another hotel. Today, I get an email from them saying that the reservation didn't go through. For this, they gave me a $4.40 coupon!
What a joke (and an insult)