Dean M.

I reserved a car rental on Orbitz, once, and now they are like a gnat that won't go away, or that bad odor you can't get rid of. DO NOT USE ORBITZ UNLESS YOU LIKE RELENTLESS SPAM EMAILS, SEVERAL TIMES EACH WEEK. I worked to find their contact information to complain and turn off their emails. I got a response telling me it would take them 3 months to turn off the emails, that was a month ago. I warned them i would take this public if they didn't turn them off. Now you know the results. Don't even check flights, cars, or anything else. Don't pull up their website for any reason because if you use it, you will be hammered with junk, and they don't care. These kinds of businesses need to be taught civility.

I sent them a note explaining my posting to Social Media, but they still send email promotions, daily. Below is a response to my notifying them of this post. They don't care:

"We were sorry to hear that this issue about promotional emails had been posted to social media. Please be advised that your request of unsubscribing from promotional emails had been forwarded to our higher department. Please do understand that the process takes time because they need to scrutinize carefully the mailing list to be removed.

Thank you for choosing Orbitz.

Olivia
Orbitz Customer Service Team"

In Doylestown, PA, maybe others are better, I don't know, but this one seemed completely without management, highly unprofessional, disorganized, and made me feel I was in Kmart for healthcare. People were pleasant, and the tech that drew blood seemed to know what she was doing. But, yelling across the room, conversations with others with a patient on the phone, gave me an incomplete and wrong kit for a home procedure. Will never return and pay out of pocket to go elsewhere.