Thumbnail of user deank258

Dean K.

Contributor Level

Total Points
86

1 Review by Dean

  • Epoch

11/25/21

Was charged 4 times by their system and lodged a live chat request with generic customer service representative "Billing6177". Advised what had occurred. They simply responded they couldn't see an issue at their end, refused to log a support request and said it was my problem to handle with my bank even though their end charged multiple times. They then abruptly ended the chat. I literally never write bad reviews, but holy hell worst customer service I've ever experienced.

Service
Value
Shipping
Returns
Quality

Dean Has Earned 6 Votes

Dean K.'s review of Epoch earned 6 Very Helpful votes

Dean hasn’t received any thanks yous.

Dean doesn’t have any fans yet.

Dean isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user waltersk3
Walters K. reviewed Epoch
3/15/24

This guy are number one scammed and this website should be taken down,I bought 3000 watch hours...

Thumbnail of user sean.foege
Sean F. reviewed Epoch
2/21/24

They make it intentionally very difficult to cancel subscriptions. Are you surprised? No. None of...