Firstly they have nothing to do with the U. K. Despite what it says. This means no trading standards can help you when you make a complaint. You may receive your item but you WILL want to send it back to which they will only answer you if persistent and again only give you a £9 discount on next purchase. They don't speak good English as from Singapore if manage to get hold of them. So again please be warned as you will never get your money back!