First and last experience with LEGO.com shop resulted in a cancelled order by LEGO after having been on backorder for 20 days. Their final email said that due to overwhelming demand they had to cancel my order and are no longer offering the product. Customer service response was essentially an automated/form letter reply. I promptly deleted my LEGO ID and will search for other toy options for my children in the future. Overall rating is zero stars (but I think I have to chose one to get the review to register).