Dean C.

I ordered a $350 item, but they kept claiming that my purchase was "flagged for verification".

At their REPEATED request, I did send them pics of my ID and passport, as
Well as my credit card, with important info obscured, but REFUSED to
Send ANY "screenshot" of my online banking.

They kept insisting that I send them SCREENSHOTS OF MY ONLINE BANKING!

Are you KIDDING ME?

I did send them pics of my ID and passport, as well as my credit card,
With important info obscured, but REFUSED to send ANY "screenshot" of my
Online banking.

So I re-ordered the item, on their online system, using another credit card, and they again insisted on screenshots of my online banking. I told them to cancel both
Orders...

THEN they told me to "disregard" the charges on my credit card, as they were only "pre-authorizations".

Sorry, but doesn't a "pre-authorization mean that MY credit card company is willing to send them the money for the final purchase amount? WTF?

I wouldn't touch this company with a 10' pole. I wouldn't be at all surprised if they were prosecuted for something or other.