As a customer of Epos Now i just wanted to say how poor their level of customer service is. They play repetatived music so that you hang up and use whatsapp so its less hassle for them. The wait times to talk to someone is very poor and you dont alwas get your issues resolved. If I hadn't already payed out a lot of money for a till i would be going else where.
Hi Dean,
Thank you for taking the time to leave a review, I am sorry to read your comments and learn of your experience to date. Unfortunately, I have been unable to find an account matching details you have provided. If you could please reach out to me and my team directly at customerresolutions@eposnow.com with your account information I will be sure to make direct contact with you to assist with the issues in play.
Thanks again for the share,
Patrick.