Dean B.

Awful! Even the most basic customer service eludes them. Pick another. Any other bank. They will waste you time and gobble up your money!

If you have windows and a touch screen Zinio have made their reader unusable. I have been a subscriber for years and have recently been forced to upgrade from ZR2, which worked competantly with a touchscreen, to ZR5. When I say forced I mean there was no customer service email informing me that ZR2 would be discontinued. ZR2 is still current in the Microsoft Store. I only found out ZR2 was discontinued after I couldnt read my subscriptions for 3 weeks and began to investigate. ZR5 is slow even on my top-of-the-line MS surface book, can only be used semi-effectively with a track pad, and has nearly zero touch screen functionality. For example, no touchscreen pinch-to-zoom support! Cmon guys! Move into this century will you! What is the point of digital subscription if the reader is unusable? Sack your software development MANAGEMENT team (not the coders). I will be cancelling my subscriptions. Zinio is now awful. Don't even consider it if you want a comfortable reading experience.