This review is for the lower priced line called Dinnerty. For three (3) weeks box comes to someone not me listed at an incorrect address. That street number does not exist, our house used to be a two/family so Fedex dumps it on the planter/that we have blocking our unused stairway. I've emailed customer service/sent photos of the labels. Customer service said that they found the account/boxes on pause until they contact her--then the third box was delivered. Told me they emailed customer no word back and cannot cancel. Due to Pandemic I don't want to waste the food/but not safe to donate either. I actually googled and gave customer service 2 possible addresses and a cell and I got a Dear Sir/that's not customer policy email form again. Sigh/I fear I shall have these boxes showing up until this person finally calls and cancels. Sad part is they probably won't get their money back. From my experience with them as a good samaritan--this is awful/stay away.