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I placed an order with Easy Pay and another order as a gift. I returned the gift order for a full refund but they only refunded me one of my Easy Pay payments and not refund the full gift order. I asked for them to please change it as I kept the Easy Pay purchase and need my full refund for the other purchase I returned but they were not willing to help and said sorry we can't make any changes now because it's already been done. I even returned it with the original invoice. Which means they were not interested in putting any effort into making this right and as long as they have your money they are like "F-YOU"
I placed an order November 23rd. Item was shipped 7 days later and a tracking number was provided. That tracking number shows that it was delivered December 4th, to a Chinese resident. I live in the USA. I opened a ticket with Gear and they are claiming that the package is held up in customs. Strange that my tracking shows it was even signed for by a recipient in China. Scam artist! Opened a paypal claim immediately!
BUY AMERICAN!
dd hasn’t received any thanks yous.
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Empty.
I paid almost five dollars on a small item you could have put in an envelope with a stamp. You...
Tower was the only place I used for years until Horizon bought them and absolutely ruined them....
Dear customer,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
We are sorry that some of the package may be hold by the customs. We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products safely and efficiently.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards.
Gearbest.com