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D C.

Contributor Level

Total Points
100

1 Review by D

  • Gotapparel.com

1/6/22
Verified purchase

Buyer beware! This company's customer service is non-existent, so if you choose to buy, expect no support to return an item. I would give negative stars if it were possible to do so. I purchased 2 button down shirts through Walmart.com on October 14th that fit very strangely and were extremely stiff so needed to be returned. Although they state that returns can be made at a Walmart location, this wasn't the case and I was told I would need to go through the company. When I received no response to my first email to GA, Walmart stepped in on my behalf and requested assistance with the return. GA responded back that they would send me a return authorization on 11/18/21. As of today, 1/6/22, and after 2 more emails since 11/18/21, there has been no communication from the seller. The shirts were expensive and the treatment I have experienced is disrespectful and rotten. Obviously, I will never consider purchasing from this vendor again. There are too many other great companies selling far superior products to choose from.

Tip for consumers:
Avoid purchasing from this company.

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