Scammers. You get suckered in because you don't read a ridiculous terms of service and are then continuously charged $29.99 each month. And after a horrendous experience with customer service, you want to try to use the credit you've been scammed into paying for...? They will start it all over again. Rinse (the horrible experience away), lather (they bathe you in ugliness again), repeat. The clothes are plain, of mediocre quality, and not worth the headache nor the cost (even without the monthly "membership" fee in consideration). Stick with legitimate stores with good customer service (hint - this ain't it.).