DB W.

I ordered a $2000+ Breitling (automatic) from Jomashop and it was running way too fast per day (WAY outside of Chronometer spec). I contacted them for a return/refund, and they ignored me for over 2 weeks - which (turns out... hmm) went beyond my return window of 30 days. So I decided to write off Jomashop and send it to the manufacturer to be fixed on my own dime. There wasn't another reasonable option. After sending it off, they contacted me saying oops sorry and offered the return authorization. My watch was already at the manufacturer going through their process, so I asked Jomashop if they would cover the cost of the repair. They said "no" they don't do that. I asked for an exception since they obviously messed up. They said "no" several more times. They didn't do the right thing after they messed up, and I wouldn't never order from them again.