Member since October 2019
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I attempted to order my RV parts and thought I had done everything I should have. The day after ordering I checked my bank account and the Debit was there for the order. I had not received any communication from Adventurer RV about the order. I got back on their site to see if my "account" showed the order. It did not! I started a "chat" session with "Jon" to find out if the order was processed. He/she told me I would have to check in "my account" to see. I told him/her I had and did not see anything there. I was told that I must have not done something right! I asked about being charged for the items without the order being placed. It went downhill from there. "Jon" would not provide me any information at all! I told him/her to cancel my order. "Jon" told me "as stated in the checkout process once ordered it can not be canceled"!!! I asked "Jon" to have someone call me to at least let me know what the status of my order was. "Jon" told me they do not have "phone" customer service as they only have online.
I ended the the call with "cancel my order and I will dispute the charge with my bank"!!! Avoid this seller as I will!!!!!!
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