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1 Review by Day

UrthBox

UrthBox

5/6/19
The boxes themselves are a nice idea but I had an HORRIBLE experience with this company. They literally scammed me. To start I received a gift code from a friend which I was excited about. I input the code during my check out, weirdly they require you to put down your credit card information so I did because I couldn't redeem my code without that. I checked my bank account a few days later and THEY CHARGED ME $150!!! Even though I had used a gift code. I had to email back and forth and eventually got refunded. Too add, my shipment information was not recorded after I checked out. Which was not my fault at all because I was not allowed to even go to the next page without writing it down. I had to email back and forth about that as well and finally got it fixed. I was finally happy, UNTIL 6 months later I see a charge for $150 on my credit card. I had absolutely no idea that a gift code resulted in me being stuck in monthly subscriptions. They do not allow to you have a one time offer. I was literally scammed and they refused to refund me. Horrible service, not worth $150 just to get weird snacks I don't even eat.

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