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Dayami R.

Contributor Level

Total Points
81

1 Review by Dayami

  • Fandango

6/12/19

MY SON WHO IS 14 YEARS OLD WENT ONLINE TO BUY THE MOVIE TICKETS AND WHEN WE GOT TO THE THEATER I NOTICED THEY WERE BOUGHT FROM THE WRONG THEATER. WE LIVE IN FLORIDA AND THE TICKETS WERE BOUGHT FOR THE THEATER IN MARYLAND. I TEXTED FANDANGO AND THEY DID NOT REPLY IT WOULD TAKE SOMETIME TO RESPOND AND I NEEDED A SOLUTION RIGHT AWAY. I CALLED AND I WAS ON HOLD FOR TWO HOURS AND BY THE TIME SOMEONE ANSWERED THE MOVIE HAD ALREADY STARTED. THEY ONLY GIVE YOU A REFUND BEFORE THE MOVIE STARTS. IF THE MOVIE HAS STARTED THEY DON"T GIVE YOU YOUR MONEY BACK. THEY WOULD NOT EVEN EXCHANGE IT FOR THE THEATER IN FLORIDA. WILL NEVER BUY TICKETS THROUGH THIS SITE EVER AGAIN. SAVE YOUR MONEY THEY ARE A HEADACHE AND THEY HAVE REALLY BAD CUSTOMER SERVICE.

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