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Dawood I.

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Experience: Travel

Member since September 2019

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1 Review by Dawood

9/25/19
NEVER EVER buy from these scammer!

As they are an absolute bunch if stealer!!!

Below is the true history of what they did to me and see their response to my complaint

Hi
before I bought the ticket from your website, I checked Ryanair it was 26.99 then I had a look at your site to see if there was any cheaper one which it showed 15.77 and said all taxes and service charges were included.
I proceeded to the very final page where I was asked to inter my card number and click purchase the ticket and the price still showed 15.77 and I clicked and purchased the ticket
Now the confirmation email was a DISASTER email to receive!
It said 26.99 charged by Ryanair why? since I was quoted only 15.77 that included everything!!!
And more horrible than that, that my card was charged another 20 by opodo separately which I was never told about that, again why this???
I could buy the ticket from Ryanair website for only 26.99 but I was charged 47 in total and was never told about this at all???
Now I regard this as an absolute stealing and DO NOT want to hear anything except to have my money refunded as soonest possible
Thanks

Their respond to my complaint:
Dear Dawood,
With regards to your booking reference *******378.
the service fees booking are non refundable. Opodo service fees are independent of the price of the products and non-refundable in any case, as they are charged for the service provided by Opodo for the search, comparison and assistance in the booking process.
Kind regards,

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