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Dawn S.

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Experience: Health

Member since September 2020

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1 Review by Dawn

9/27/20
My wife ordered a bike from this company on June 4,2020. At that time there were many positive reviews and no negative reviews. Clearly these positive reviews were FAKE! It took over a month to finally receive the bike on 7/10/2020. The day we received the bike we assembled it and it was very clear we had been scammed. The bike looked like a toy. It was made for a small child not an adult. My wife is 5'4" and weighs about 140 lbs and the bike is way too small for her. It is also very cheaply made and probably would not last a week with a 70 lb child using it!

The next day 7/11/20 we emailed the company and said we were not happy with our purchase and wanted to return it citing their 30 day return policy. They actually emailed us the next day but instead of providing us return instructions, they resounded with gibberish as follows "We can offer you a $35 coupon for your NEXT ORDERING OR SEND YOU FINE AND EXQUISITE PRESENT along with your next ordering from our store!" After getting this email, we immediately disputed the transaction with our credit card company. Almost four months after ordering this toy bike, we are still trying to get the $214.90 charge refunded.

BUYER BEWARE STAY AWAY FROM THIS COMPANY IT IS A COMPLETE SCAM!

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