Dawn M.

I was overcharged these amounts: $69.99 for shipping (I met the threshold for FREE shipping); $15.00 for 10% discount as first time customer (code HWD010); $2.99 handling fee for perishable and non-perishable (not disclosed); $14.99 halal beef hot dogs (FREE on promotion for orders over $149). I called the business customer service desk at *******543. I got a recording that the phone is not staffed and don't bother calling back. I told them in an email that I am ordering for a new Afghani refugee in Butte, Montana. He is the only muslim in that town. His wife just had a miscarriage and needs meat for nutrition as soon as possible. She lost a lot of blood. Halal World Depot still hasn't shipped and it's been five days -- the order was supposed to be delivered within one week. I am disappointed with the lack of customer service, the overcharges, the slow delivery. This is a poor business model. They should do way better for charging such HIGH PRICES!

Allivet cheated me and is still delaying answering my month of emails and calls, apparently in a pattern to make me give up and go away. They still owe me another $70 refund for two prescriptions that I returned. They refunded one but not the other, so I know they received both. I wrapped both boxes in their letter that allowed me to make the return. They had to unwrap both boxes to retrieve the one that they refunded. They have lied repeatedly about receiving only one box, allegedly trying to call me or email me (no record), then changing their story by saying they don't allow returns, that they allow only one return per person, that they didn't receive anything, that they have a steep restocking penalty, that they have to look for the box to see if anything else is in there... a month after they received it! They also keep changing the name of the supervisor, because I have talked to three different people claiming to be in charge. This is a scam outfit! I wish I had checked with the Better Business Bureau first! Allivet is a bunch of cheats. Read it all here: http://www.bbb.org/south-east-florida/business-reviews/animal-health-products/allivet-in-hialeah-fl-******* I am filing with the Florida State Attorney General Consumer Protection Division, and I'm looking for the owner's contact information so that I can get to the top. Allivet is NOT reputable. They might be low cost, but that goes with low integrity.