I'M HURT, DISAPPOINTED AND MAD! SHAME ON GIFTTREE. I ordered a Orchard Fruit Basket for my Dad for Fathers Day and they sent my Dad this horrible piece of CRAP! I paid almost $80.00 for that fruit basket and they have the nerve to bring my Dad 3 apples, some misc items from the DollarTree and some sunflower seeds! REALLY? ARE THEY SERIOUS! What is Nutty Buddy, candy, crackers, sunflower seeds doing in what's suppose to be an all fruit gourmet "Fruit Basket"? Then cover up sloppyness with a tired looking red Christmas bow. My 5 year old could do better then this! You really thought it was cool to send my father a leftover Easterbasket from the Dollar store. Then add insult to injury I am still fighting to get my Refund. I'm FURIOUS! They RUINED MY FATHER'S DAY SURPRISE. I called them several times was told they would issue me a refund and would have the basket picked up my Dad waits all day its Fathers Day Weekend noone shows up. I should not have to beg them to come get their deplorable representation of what should have been a Orchard Fruit basket. This is bad business, bait and switch. They are scam artist DO NOT BUY FROM THEM and I JUST WANT MY MONEY REFUNDED. ASAP!
Dear Dawn,
Thank you so much again for allowing us to rectify this unacceptable gift that your father received. We are so sorry again that the quality was not there and have discussed this fully with our vendor that we partner with to ensure no one encounters such heartbreak while trying to do something special for their loved one.
This experience is not at all reflective of a typical gift delivery and we would love the opportunity to deliver that WOW to both you and your recipients in the future. You will see the refund discussed in your account within 3-5 banking days, and that gift card sent via email will never expire so can be used at any time!
Please don't hesitate to reach me at reviews@gifttree.com, or at my ext left on the voicemail if there is anything I can do!
Best Regards,
Sara M.