I was an unfortunate recipient of a double sold ticket from a vendor to a Willie Nelson show! When I contacted Stubhub about it they swiftly ddi an investigation and refunded my money. I could complain that I was inconvenienced, but so was Stubbub. They are not at fault because some creep took my money... They actually got stiffed too. They gave my money back! THANKS FOR GREAT BUSINESS INTEGRITY!