Just had a really horrible experience when we wanted to terminate at the end of the 3 year contract. The contract that you sign for the printing itself has its own set of terms and conditions that we should have obtained online, this is where all the extra charges are detailed when you decided to leave them. Long story short we had to pay £499.99 delivery of the rubbish second hand machine back to them 58 miles away plus another £150 cleansing charge, both plus VAT! I would not use this supplier again if you paid me. Happy to be free of them.